Audio prompts for UM dial plans Prompts and greetings The following table summarizes the prompts and greetings used with UM dial plans. However, UM enables you to customize UM dial plan and auto attendant welcome greetings, main menu prompts, and informational announcements. These system audio files or prompts should never be replaced. The Mailbox server plays these system prompts to callers so they can hear greetings, menu prompts, and informational announcements and so they can navigate the UM menus. English version, a folder named \en is created during installation to hold the U.S.
By default, the installation program copies the audio files to the Program Files\Microsoft\Exchange Server\V15\Unified Messaging\Prompts*\* folder.
Overview of audio prompts and greetingsĪfter Unified Messaging is installed, audio files for UM dial plans and auto attendants are copied to the Mailbox server. This topic discusses the system and menu prompts, greetings, and informational announcements that are used by UM dial plans and auto attendants and how they're used when callers access the voice mail system. Although you can create a fully functional UM auto attendant or dial plan that uses only the default audio prompts, these prompts are too generic to serve as an acceptable public interface for many companies.
PROMPTS TO DOWNLOAD ASPX FILE INSTALL
When you install Unified Messaging (UM), a common set of default audio files used for the voice mail system and for menu prompts, greetings, and informational announcements is installed. Applies to: Exchange Server 2013, Exchange Server 2016
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